Privacy Policy
At swagmerch.co.uk, we take your privacy very seriously. We do everything it takes to safeguard the trust you place in us. Please read below for more details regarding our Privacy Policy. Your use of the Website constitutes acceptance of this Privacy Policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from swagmerch.co.uk.
The Website is operated by:
SWAG GIVEAWAYS LTD
Company Number: 16638904
Registered Office: 23a George Street, Luton, England, LU1 2AF
Email: contact@swagmerch.co.uk
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as “Device Information”.
We collect Device Information using technologies including:
Cookies – data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log files – these track actions occurring on the Site and may collect information including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
Web beacons, tags and pixels – electronic files used to record information about how you browse and interact with the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including:
your name;
billing address;
shipping address;
payment information;
email address;
telephone number;
details relating to your order.
We refer to this information as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect primarily to fulfil orders placed through the Site, including:
processing payments;
arranging shipping and delivery;
providing invoices and/or order confirmations;
communicating with you regarding your order;
providing customer support.
We may also use this information to:
communicate with you;
screen orders for potential risk or fraud;
improve your experience of our Website, products and services;
analyse the performance of our Website;
comply with our legal, accounting and regulatory obligations.
We do not collect personal information as our primary business purpose.
We do not rent or sell your Personal Information to third parties.
Without your consent, we will not use your personal information or photographs for advertising purposes unless another lawful basis permits such processing.
We use Device Information to help us screen for potential risk and fraud, particularly through IP address information, and more generally to improve and optimise our Site.
For example, we may generate analytics regarding how customers browse and interact with the Site and assess the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third-party service providers where necessary to operate our Website and fulfil your orders.
These may include providers involved in:
website hosting;
payment processing;
delivery and fulfilment;
analytics;
email communications;
fraud prevention;
accounting and legal compliance.
We may use Google Analytics or similar analytics services to help us understand how customers use the Site.
Google’s Privacy Policy is available at:
https://policies.google.com/privacy
We may also disclose Personal Information where required to:
comply with applicable laws and regulations;
respond to a subpoena, court order, search warrant or other lawful request;
enforce our agreements;
prevent fraud;
protect our legal rights, customers or business.
We do not sell your Personal Information to third parties.
PAYMENT INFORMATION
Where payments are made through the Site, payment information may be processed by third-party payment providers.
SWAG GIVEAWAYS LTD does not necessarily receive or store your complete credit or debit card information. Payment information may instead be transmitted securely directly to the relevant payment processor.
Payment providers process your information according to their own privacy and security policies.
INFORMATION SECURITY
To protect your Personal Information, we take reasonable administrative, technical and organisational precautions and follow appropriate industry practices designed to prevent your information from being improperly lost, misused, accessed, disclosed, altered or destroyed.
Communications with our Website are protected using Secure Socket Layer (SSL) encryption technology.
SSL encryption helps secure information transmitted between your device and our Website.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
COOKIES
Our Website may use cookies and similar technologies to:
enable essential Website functionality;
remember user preferences;
analyse Website traffic;
improve Site performance;
understand how visitors interact with our Website;
support advertising and marketing activities where applicable.
More information regarding our use of cookies may be provided in our separate Cookie Policy.
DO NOT TRACK
Some browsers provide a “Do Not Track” signal.
Because there is currently no universally accepted standard for responding to these signals, our Site may not alter all data collection and use practices when a Do Not Track signal is received.
YOUR RIGHTS
Depending on applicable data protection law, you may have rights relating to your Personal Information, including the right to:
request access to Personal Information we hold about you;
request correction of inaccurate or incomplete Personal Information;
request deletion of your Personal Information where legally applicable;
request restriction of certain processing;
object to certain processing;
request a copy or transfer of certain Personal Information;
withdraw consent where processing is based on consent;
lodge a complaint with the relevant data protection authority.
If you would like to exercise any of these rights, please contact us at:
We may need to verify your identity before processing certain requests.
DATA RETENTION
When you place an order through the Site, we may retain your Order Information for our records for as long as necessary to:
fulfil your order;
provide customer support;
maintain accounting and tax records;
comply with legal and regulatory obligations;
resolve disputes;
prevent fraud;
enforce our agreements.
Where there is no longer a lawful or legitimate reason to retain Personal Information, we will delete or anonymise it as appropriate.
MINORS
The Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Information from children under the age of 18.
If you are a parent or guardian and believe that a child has provided us with Personal Information, please contact us at:
If we become aware that Personal Information has been collected from a child without an appropriate legal basis, we will take reasonable steps to remove it.
INTERNATIONAL DATA TRANSFERS
Some of our technology, analytics, payment or service providers may process information outside the United Kingdom.
Where Personal Information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable data protection laws.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing Personal Information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to:
our business practices;
our Website;
the services we use;
legal or regulatory requirements.
Any updated version will be published on this page.
HOW CAN I CONTACT YOU?
If you have any questions, comments or requests regarding this Privacy Policy or the way we process your Personal Information, please contact:
SWAG GIVEAWAYS LTD
Company Number: 16638904
Registered Office: 23a George Street, Luton, England, LU1 2AF
Website: swagmerch.co.uk
Email: contact@swagmerch.co.uk